Privacy Policy
Alletaa Works LLP Privacy Policy
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1. Introduction
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At Alletaa Works LLP, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our delivery services. By using our services, you agree to the collection and use of information in accordance with this policy. Please note that "Alletaa Delivery" and "Alletaa" are names we use for our services.
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2. Information We Collect
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Personal Information: When you use our services, we may collect personal information such as your name, address, phone number, and email address. This information is essential for us to provide you with our services effectively.
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Order Details: We collect information related to your orders, including items purchased, delivery instructions, and payment details. This helps us ensure accurate and timely delivery.
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Usage Data: We collect data on how you use our services, including your interactions with our website and app, IP address, device information, browser type, and pages visited. This data helps us understand your preferences and improve our services.
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Location Data: With your consent, we may collect and process information about your actual location. This data helps us optimize our delivery routes and provide more accurate delivery times.
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Payment Information: We collect payment details necessary to process your transactions. This may include credit card numbers, billing addresses, and other financial information.
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3. How We Use Your Information
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Service Provision: We use your personal information to provide, maintain, and improve our delivery services. This includes processing orders, coordinating deliveries, and addressing any issues that may arise.
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Communication: We may use your contact information to communicate with you about your orders, provide customer support, and send you updates and promotional materials. These communications are essential to keep you informed about your orders and any changes to our services.
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Personalization: We use information to personalize your experience with our services, such as providing recommendations based on your past orders and preferences.
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Security: We use information to detect, prevent, and address technical issues, fraud, and other security concerns. This helps us protect our customers and our services.
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Analytics: We use aggregated data for analytical purposes to understand trends and improve our services. This helps us make informed business decisions.
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4. Information Sharing
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Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, delivery partners, and IT service providers. These third parties are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
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Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency. This ensures that we comply with legal obligations and protect our rights and interests.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
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Consent: We may share your information with your consent or at your direction. This allows us to provide services you have requested or authorized.
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5. Data Security
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We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. We also restrict access to personal information to employees, contractors, and agents who need to know that information to process it for us, and who are subject to strict confidentiality obligations.
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6. Your Rights
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Access and Update: You have the right to access and update your personal information. You can do this by contacting us at the details provided below. We strive to keep your information accurate and up-to-date.
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Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions as required by law. We will honor your request unless we are required to retain information for legal or legitimate business purposes.
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Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications. You may also contact us directly to opt-out.
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Restriction: You have the right to restrict the processing of your personal information in certain circumstances. This may include requesting that we limit how we use your information.
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Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format. This allows you to transfer your information to another service provider.
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7. Changes to This Privacy Policy
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We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes. Continued use of our services after any modifications to the Privacy Policy constitutes your acceptance of those changes.
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8. Contact Us
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If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
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Email: info@alletaa.com
Phone: 8097679719
Website: www.alletaa.in
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By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. Thank you for choosing Alletaa Works LLP.